At Puff Stuff Delivery, we are dedicated to ensuring a smooth and responsible shopping experience for our valued customers. Please read our shipping policy carefully to understand the procedures and requirements we have in place to guarantee a secure and compliant delivery of our products.
- Age Verification and Authorization
Prior to shipping any order, we reserve the right to verify the age of the customer to ensure compliance with legal age restrictions. In certain cases, we may request additional identification or proof of age. This process may include submitting the last four digits of your Social Security Number (SSN) and your date of birth. Additionally, we may require customers to complete an authorization form as part of our age verification process.
- Shipping Location
We ship our products exclusively within the United States of America. It is essential for customers to verify that their shipping address is suitable for receiving the specific items they are ordering. Before placing an order, please ensure that your chosen shipping address can accept the delivery of tobacco and vapor products.
- Adult Signature Verification
For all orders placed with Puff Stuff Delivery, we mandate adult signature verification upon delivery. This means that the person who placed the order and the individual receiving the package must be at least 21 years of age. Our commitment to responsible delivery ensures that our products do not fall into the hands of minors and that all legal requirements are met.
- Shipping Timeframes
We strive to process and ship orders as swiftly as possible. Orders typically leave our facility within the timeframe specified during the checkout process. Please note that shipping times may vary depending on the shipping option selected and your location.
- Shipping Costs
Shipping costs are calculated during the checkout process and are based on the shipping method chosen and the destination of the order. We offer free shipping on orders over a specified dollar amount, subject to our terms and conditions.
- Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This tracking number will allow you to monitor the progress of your shipment and estimate its expected delivery date.
- Shipping Carrier
We partner with reputable shipping carriers to ensure the timely and secure delivery of your orders. The shipping carrier used for your order may vary based on factors such as your location and the shipping method selected during checkout.
- Shipping Restrictions
Please be aware that certain restrictions may apply to specific products or locations due to federal and state regulations. It is the responsibility of the customer to be aware of and comply with any legal restrictions applicable in their area.
- Shipping Address Accuracy
To prevent delivery delays and issues, please double-check the accuracy of your shipping address when placing your order. Puff Stuff Delivery cannot be held responsible for orders shipped to incorrectly provided addresses.
- Contact Us
If you have any questions or require assistance regarding our shipping policy or your order, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with Puff Stuff Delivery is a positive and compliant one.
By placing an order with us, you acknowledge that you have read, understood, and agreed to our shipping policy. We reserve the right to modify or update this policy at our discretion. It is your responsibility to review this policy periodically for any changes.